BY GENTARI GREEN MOBILITY SDN BHD (“Gentari”)

The terms and conditions set forth below ("Terms") shall govern the participation of individuals in this Campaign:

CAMPAIGN DETAILS

  1. Campaign Period: The Campaign shall commence on 17 July 2025 and conclude on 17 August 2025, inclusive of both dates.

  2. Eligibility: This Campaign is open to all registered users of the Gentari Go mobile application (“Participants”).

  3. Campaign Mechanics

    1. How to participate: Participants must initiate and successfully complete a charging session amounting to RM20 (Ringgit Malaysia Twenty) or more at any of the selected Gentari charging stations listed below ("Participating Locations") using the Gentari Go mobile app during the Campaign Period.
    2. Discount: A RM3.00 (Ringgit Malaysia Three) discount will be applied automatically once the charging session is activated (“Discount”). In the event the Discount is not applied automatically for whatever reason, Participants can manually apply the Discount by entering the code "GOKPJ" on the payment screen during the charging session, before completing payment.
    3. Unlimited Redemptions: Participants are permitted to redeem the Discount an unlimited number of times throughout the Campaign Period. Each redemption must independently satisfy all applicable eligibility criteria as outlined in these Terms.
    4. Non-Stackable: This Discount cannot be combined with other ongoing promotions, offers, or subscriptions.
    5. Non-Transferable: The Discount is non-transferable, non-exchangeable, and not redeemable for cash or any other form of compensation.
    6. Immediate Application: The Discount will be applied instantly to the current charging session upon meeting the eligibility criteria and cannot be deferred, transferred, or applied to any future sessions. For Participants subscribed to the Power Pass, the promotional 50% discount provided via the Power Pass will take precedence over the Discount and supersede this Discount.
    7. Non-Availability: The Discount will not be applied if the charging session fails for whatever reason, is unsuccessful, reversed or in an event of a refund.
    8. Refund: In the event that a charging session is cancelled, unsuccessful, reversed, or otherwise eligible for a refund, only the net amount actually paid by the Participant will be refunded. The Discount applied during the session is considered a promotional benefit and will not be refunded or reinstated, regardless of the reason for the refund. For example, if the original charging fee is RM20.00 and the Discount (RM3.00) is applied, the Participant pays RM17.00. In the event of a refund, only RM17.00 will be returned to the Participant. The Discount (RM3.00) will not be credited back, reissued, or made available for future use.

  4. Participating Locations:

    The Campaign is applicable at the following locations only:

    No Participating Locations No of CPs States Charger type (kW)
    1 Menara KPJ 4 Kuala Lumpur 22 & 60
    2 KPJ Tawakkal Specialist Hospital 3 Kuala Lumpur 7
    3 KPJ Ampang Puteri Specialist Hospital 3 Selangor 7
    4 KPJ Selangor Specialist Hospital 5 Selangor 7 & 22
    5 KPJ Klang Specialist Hospital 4 Selangor 7 & 22
    6 KPJ Kajang Specialist Hospital 4 Selangor 11
    7 KPJ Seremban Specialist Hospital 3 Negeri Sembilan 7
    8 KPJ Johor Specialist Hospital 2 Johor 22
    9 KPJ Bandar Dato' Onn Specialist Hospital 3 Johor 22
    10 KPJ Penang Specialist Hospital 3 Pulau Pinang 7

GENERAL CONDITIONS

  1. Gentari reserves the right to cancel, suspend, or modify the Campaign, or any part thereof, in the event of fraud, technical failure, or any other unforeseen circumstances beyond their reasonable control.
  2. Gentari reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the Campaign or to be acting in violation of these Terms or any other promotion or in an unsportsmanlike or disruptive manner.
  3. Any attempt by any person to deliberately undermine the legitimate operation of the Campaign may be a violation of criminal and civil law, and should such an attempt be made, Gentari reserves the right to seek damages from any such person to the fullest extent permitted by law.
  4. Participants shall not engage in any fraudulent activities or practices in connection with this Campaign. Any attempt to manipulate, deceive, or otherwise exploit the Campaign for unlawful or unethical gain is strictly prohibited. Gentari reserves the right to disqualify any Participant found to be in violation of this clause and to take appropriate legal action if necessary.
  5. By participating in the Campaign, Participants agree to release and hold harmless Gentari and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such Participant’s participation in the Campaign and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) unauthorized human intervention in any part of the entry process or the Campaign; (iii) electronic or human error in the administration of the Campaign or the processing of entries.
  6. Information submitted with an entry is subject to the Privacy Policy stated on the Gentari’s website. To read the Privacy Policy, click here https://www.gentari.com/privacy-statement.
  7. The Campaign is governed by the laws of Malaysia. Any disputes arising out of or in connection with this Campaign shall be referred to and finally resolved by arbitration at the Asian International Arbitration Centre (AIAC) in Malaysia, in accordance with the AIAC Arbitration Rules.
  8. By participating in this Campaign, Participants hereby agree to adhere to and be bound by these Terms.